Privacy Policy

1. Introduction

Ailts Agronomy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services, including our online shop. By using our website, you agree to the practices described in this policy.

2. Information We Collect

Personal Information

When you contact us, make a purchase, or use our services, we may collect:

• Name, email address, and phone number
• Mailing and billing addresses
• Farm or business information you provide
• Payment information (processed securely through Shopify)
• Communication preferences

Usage Information

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referral sources

3. How We Use Your Information

We use the information we collect to:

• Provide agronomic consulting services
• Process orders and fulfill purchases from our shop
• Respond to your inquiries and provide customer support
• Send relevant updates about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Shop & Payment Processing

Our online shop is powered by Shopify. When you make a purchase:

• Payment processing is handled securely by Shopify Payments and their partners
• We do not store your complete credit card information on our servers
• Transaction data is protected using industry-standard encryption
• Shopify's privacy practices are governed by their own privacy policy

For more information about how Shopify handles your data, please visit Shopify's Privacy Policy.

5. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only:

• With service providers who assist our operations (e.g., Shopify for e-commerce, shipping carriers)
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or merger
• With your explicit consent

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes using secure connections (HTTPS) for data transmission and working with trusted partners who maintain strong security practices. However, no method of transmission over the internet is 100% secure.

7. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our website. You can control cookie settings through your browser preferences, though this may affect some functionality. Our shop functionality requires certain cookies to work properly.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data

To exercise these rights, please contact us using the information below.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including for order history and legal compliance. If you request deletion of your data, we will remove it unless we are required to retain it for legal or business purposes.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our website after changes become effective constitutes acceptance of the updated policy.